Understand My Care

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Links and resources to help you answer questions and take the next steps.

Would you like to learn more about your MedicareThe federal health program that provides health care benefits for people age 65 years or older, people age 65 years or younger with certain disabilities, and people with certain diseases.
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and Medi-CalCalifornia’s Medicaid program. Medi-Cal offers health coverage for low-income Californians.
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benefitsMedicare and Medi-Cal cover health care benefits, which are medically-necessary services that you get from your health plan and/or individual providers.
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? Do you have questions about the care choices available in your community? The links and other resources listed on this page can help you.

 

 

LEARN MORE ABOUT MEDICARE

Medicare Program
Learn more about Medicare benefits and your rights as a person with Medicare.
Phone: 1-800-MEDICARE (1-800-633-4227)
TTY: 1-877-486-2048
Online: www.medicare.gov

Medicare Rights Center
A consumer service organization that works to ensure access to affordable health care for older adults and people with disabilities through counseling and advocacy, educational programs, and public policy initiatives.
Phone: 1-800-333-4114
Email: info@medicarerights.org
Online: www.medicarerights.org

Health Insurance Counseling & Advocacy Program (HICAP)
Get free and objective information and counseling about Medicare and related topics. Volunteer counselors help you understand your rights and health care options. HICAPAn advocacy agency that provides free and neutral information and counseling to help you understand your specific rights and health care choices.
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also offers free educational presentations to groups of Medicare beneficiariesA person who receives benefits from Medicare and/or Medi-Cal.
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, their families, and/or providers on a variety of Medicare and other health insurance-related topics.
Phone: 1-800-434-0222
Online: www.cahealthadvocates.org

Annual Medicare and You Guide
Learn about updates to Medicare, as well as more on Medicare benefits.
Download Online: Medicare and You Guide

LEARN MORE ABOUT MEDI-CAL

Medi-Cal Member Helpline
Helps people apply for Medi-Cal and learn about the benefits. Helps members locate participating providersA person or organization that provides health care-related services, like a doctor, hospital, or clinic.
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or file a complaint.
Phone: 1-800-541-5555
Online: www.dhcs.ca.gov/individuals/Pages/Medi-CalMemberHelpline.aspx

County Medi-Cal Office
Local offices serve as a resource to answer questions related to Medi-Cal and to help you understand more about your Medi-Cal benefits.
Online: http://www.dhcs.ca.gov/services/medi-cal/Pages/CountyOffices.aspx

The Department of Health Care Services (DHCS)
The state of California’s Medi-Cal department. Learn more about the program and what it covers.
Online: http://www.dhcs.ca.gov/individuals/Pages/default.aspx

Health Insurance Counseling & Advocacy Program (HICAP)
Get free information and independent counseling about how Medi-Cal and Medicare can be coordinated.
Phone: 1-800-434-0222
Online: www.cahealthadvocates.org

LEARN MORE ABOUT CALIFORNIA’S CARE CHOICES ON MyCareMyChoice.org

CalDuals.org and info@calduals.org
The informational website and email inbox for the Cal MediConnect and PACEGet your Medicare and Medi-Cal in one health plan with extra benefits like a PACE day center and Care Team.
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programs. Learn about the programs, their benefits, eligibility, and more.
Online: www.calduals.org
Email: info@caldual.org

Health Insurance Counseling & Advocacy Program (HICAP)
Learn more about the Cal MediConnect and PACE programs. HICAP volunteers can help you understand more about whether these programs can benefit you.
Phone: 1-800-434-0222
Online: www.cahealthadvocates.org

CalPACE
Learn more about the PACE program from the state association dedicated to maintaining and safeguarding the PACE model and promoting high-quality, health care services to California’s seniors.
Online: www.calpace.org

DHCS PACE Website
Learn more about the PACE program and its benefits.
Online: http://www.dhcs.ca.gov/services/ltc/Pages/ProgramofAll-InclusiveCarefortheElderly.aspx

Medicare.gov FIDE-SNP Website
Medicare.gov has useful information about FIDE-SNPGet your Medicare and Medi-Cal in one health plan with extra benefits like a helper to make sure you get all the care you need.
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health plans and their benefits.
Online: https://www.medicare.gov/sign-up-change-plans/medicare-health-plans/medicare-advantage-plans/special-needs-plans.html

Medicare.gov D-SNP Website
Medicare.gov has useful information about D-SNPGet your Medicare and some Medi-Cal through one health plan with extra benefits and extra help arranging your care.
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health plans and their benefits.
Online: https://www.medicare.gov/sign-up-change-plans/medicare-health-plans/medicare-advantage-plans/special-needs-plans.html

Medicare.gov Medicare Advantage Website
Learn more about Medicare AdvantageGet your Medicare from a health plan with extra benefits, keep your Medi-Cal separate, and get some help arranging your medical care.
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health plans and how they help coordinate Medicare services.
Online: https://www.medicare.gov/sign-up-change-plans/medicare-health-plans/medicare-advantage-plans/how-medicare-advantage-plans-work.html

Medicare.gov Accountable Care Organization Website
Learn more about how ACOsKeep your Medicare and Medi-Cal the way they are today, including your same providers. You may get some help arranging your care.
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work and share information.
Online: https://www.medicare.gov/manage-your-health/coordinating-your-care/accountable-care-organizations.html

National Association of ACOs
Learn more about ACOs and how they work. Also, learn about the benefits of joining an ACO as a dual eligiblePeople who have both Medicare and Medi-Cal. These beneficiaries may be eligible for the care choices described on this website.
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.
Online: www.naacos.com

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