Understand My Care

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Links and resources to help you answer questions and take the next steps.

Would you like to learn more about your MedicareThe federal program that provides health care benefits for people age 65 years and older as well as people of any age with certain disabilities or diseases.
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and Medi-CalA government program that offers health care coverage for low-income Californians. (Medi-Cal is the federal-state Medicaid program in California.)
benefitsPayment of health care services and products. Medicare benefits pay for doctor visits, hospital care, prescription drugs, and some behavioral health services.
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? Do you have questions about coverage choices? The links and other resources listed on this page can help you.



Learn More About Medicare

Medicare Program
Learn more about Medicare benefits and your rights as a person with Medicare.
Phone: 1-800-MEDICARE (1-800-633-4227)
TTY: 1-877-486-2048

Medicare Rights Center
A nonprofit organization gives information and counseling nationwide to help older adults and people with disabilities access affordable health care.
Phone: 1-800-333-4114
Email: info@medicarerights.org

Annual Medicare and You Handbook
Learn about Medicare benefits and updates.

Medicare.gov D-SNP Website
Medicare.gov has useful information about D-SNPA type of health care coverage. You get your Medicare and some (but not all) Medi-Cal benefits through one health plan, as well as extra benefits and help arranging your care.
health plans and their benefits.

Medicare.gov Medicare Advantage Website
Learn more about Medicare AdvantageA type of health care coverage. You get your Medicare benefits from a health plan, keep your Medi-Cal separate, and get some extra benefits and some help arranging your care.
Full Definition >
health plans and how they help coordinate Medicare services.

Medicare.gov Accountable Care Organization Website
Learn more about how ACOsA type of health care coverage. A group of doctors, hospitals, and other providers that work together to give you care.
Full Definition >
work and share information.

National Association of ACOs
Learn more about ACOs and how they work. Also, learn about the benefits of joining an ACO as a Medicare Medi-Cal dual eligibleA person who has Medicare and Medi-Cal. If you are a dual eligible, you may be eligible for the health coverage options described on this website.

Learn More About Medi-Cal

Medi-Cal Member Helpline
Helps people apply for Medi-Cal and learn about the benefits. Helps Medi-Cal members locate participating providers or file a complaint.

County Medi-Cal Office
Local offices can answer questions related to Medi-Cal and help you understand more about your Medi-Cal benefits.

Health Insurance Counseling & Advocacy Program (HICAP)
Get free information and independent counseling about how Medi-Cal and Medicare can be coordinated.
Phone: 1-800-434-0222

Learn More About California's Care Choices

CalDuals.org and info@calduals.org
This is the informational website and email inbox for the Cal MediConnect and PACEA type of health care coverage. You get your Medicare + Medi-Cal in one health plan. You also get extra benefits like a PACE day center, a care team, and help to live in your home.
programs. Learn about the programs, their benefits, eligibility, and more.
Email: info@caldual.org

Health Insurance Counseling & Advocacy Program (HICAP)
Volunteer counselors in California provide free and objective help with Medicare, PACE, and Cal MediConnect.
Phone: 1-800-434-0222

Learn more about the PACE program from the state association for the PACE model. The organization is dedicated to promoting high-quality health care services to California’s seniors.

California State PACE Website
Learn more about the PACE program and its benefits.

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